Privacy Policy

Information We Collect

We may collect the following types of information:

1. Personal Information

Information that you voluntarily provide, including:

Name
Email address
Phone number
Appointment details
Messages submitted through contact forms

Automatically Collected Information

When you browse our website, we may collect:

IP address
Browser type
Device information
Pages viewed
Time spent on our website
Cookies and tracking data

Medical or Treatment Information

Any treatment-related information you share for appointment purposes is protected and kept strictly confidential.

2. How We Use Your Information

We use your information to:

Schedule and manage appointments
Respond to your inquiries
Provide customer support
Improve our website and services
Send updates or service-related communications
Maintain safety, security, and proper record-keeping

We do not sell or rent your personal information to any third parties.

3. Information Sharing

We may share your information only with:

Service providers who help operate our website or booking system
Medical staff involved in your care
Legal authorities if required by law

All third-party partners follow strict confidentiality and data protection standards.

4. Cookies & Tracking Technologies

Our website uses cookies to:

Improve user experience
Analyze website traffic
Support basic functionality

You may disable cookies in your browser settings, but some features may not function properly without them.

5. VData Security

We implement technical and organizational measures to safeguard your information, including:

Encrypted communication
Secure servers
Restricted staff access
Regular security monitoring

While we strive to protect your data, no method of transmission is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold
Request corrections to inaccurate data
Request deletion of your information
Opt-out of marketing communications
Limit the use of certain data

To make a request, contact us using the information below.

7. Children’s Privacy

Our services are not intended for individuals under 18.

We do not knowingly collect personal information from minors. If we learn that a child has submitted personal data, we will remove it promptly.

8. Changes to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our website indicates acceptance of the updated policy.

9. Contact Us

If you have any questions about this Privacy Policy or need assistance regarding your personal data, please contact us:

PrimeCare Spa
📍 39555 W. Ten Mile Road, Suite 302, Novi, MI 48375
📞 (248) 426-7200
🌐 primecarespa.com